Shipping Policy

SHIPMENT

SPECIAL COVID 19 UPDATES 

USPS DELAYS

Please be aware that USPS is experiencing massive network-wide delays. 

This will impact your orders in the following ways:

- It will take longer for USPS to scan in your packages. This means you might get a tracking status of ‘Pre-shipment” for up to 5 days. Your package is at UPSP waiting to be scanned in and sorted by a postal worker. 

- Your orders will require more time to deliver. USPS currently has a major shortage in drivers and transportation, as stated on their website.  

Merchandise ships within 2-3 days from date of purchase. If you wish to make any changes on your order please contact customer service at info@stixunlimited.com

You can track your order with the tracking information provided in your shipment notification e-mail. We are not liable if any packages are lost or stolen. If your tracking number shows your package was delivered but you did not receive it, please contact your carrier to file a claim.